Product Troubleshoot
  • Q  I am observing Jupiter but I only see a shimmering disk. What am I doing wrong?
  • Q  I cannot open the manual I downloaded.
  • Q  Why is the image better at the center of the field?
  • Q  What is the black spot I see in a low powered eyepiece in my reflector during daylight?
  • Q  When I'm observing a bright object like a planet, I see an opposing ghost image. What causes that?